Lone Working Policy

Introduction
Lone Workers are defined as employees who undertake work by themselves, without close or direct supervision, on behalf of the company.
The management of Health and Safety at Work Regulations require employers to assess all risks to the health and safety of their employees. To do this, the company must identify hazards, complete risk assessments and devise and implement safe systems of work to ensure risks are either eliminated or adequately controlled, whilst company business is being undertaken.

Statement of Intent
The aim of this policy is to ensure, so far as is reasonably practicable, the health, safety and welfare of our lone working employees while they are at work, and to comply with all relevant legislation, including:
  • Health and Safety at Work etc. Act 1974
  • Management of Health and Safety at Work Regulations 1999

Employer Responsibilities
To ensure that all lone working activities are undertaken safely and that safe systems or work are clearly understood throughout the company, we will:
  • Identify all lone working activities where there is a risk of injury;
  • Avoid lone working activities, wherever practicable;
  • Assess and reduce unavoidable risks;
  • Provide all employees, including lone workers, with adequate information, instruction and training to enable them to perform their work safely;
  • Ensure that adequate resources are made available to fulfil the requirements of this policy; and
  • Review this policy at least annually or more frequently if significant changes occur.

Procedure
To fulfil our responsibilities as outline above, we will:
  • Identify all lone working activities undertaken by our employees;
  • Require a lone working questionnaire to be completed by the relevant manager;
  • Avoid, wherever possible, lone working activities where employees risk injury;
  • Complete a detailed risk assessment of each lone working activity if the risk is unavoidable;
  • Develop safe systems of work
  • Inform all employees involved in lone working activities of any possible risks and how these can be avoided;
  • Provide employees with sufficient information, instruction and training to ensure their health and safety whilst undertaking lone working activities;
  • Ensure appropriate health checks are made on the individuals performing the tasks, especially vulnerable people, and ensure that employees bring to our attention any changes in their own medical conditions; and
  • Periodically assess accident records including Road Traffic Collisions (RTCs) or insurance records, to identify any trends and ensure that serious injuries are appropriately reported.
Associated Documentation
Lone Working Activities Register
Lone Working Activities Register Example
Lone Working Questionnaire
Lone Working Questionnaire Example
Online Management Tools- Risk Assessment Register- Activity
Online Management Tools- To Do List
Lone Working Risk Assessment Example
Lone Working Guidance Note
Hot to Write a Safe System of Work (including Standard Operating Procedures)
Standard Operating Procedures
Lone Working Standard Operating Procedure Example
Lone Working Tool Box Talk
Training Needs Analysis Form
Training Needs Analysis Form Example
Health Monitoring Form
Health Monitoring Form Example
Online Management Tools- Incident and Accident Recording
Checklist
Identify all lone working activities undertaken by our employees
Require a lone working questionnaire to be completed by the relevant manager
Avoid, wherever possible, lone working activities where employees risk injury
Complete a detailed risk assessment of each lone working activity if the risk is unavoidable
Inform all employees involved in lone working activities of any possible risks and how these can be avoided
Provide employees with sufficient information, instruction and training to ensure their health and safety whilst undertaking lone working activities
Ensure appropriate health checks are made on the individuals performing the tasks, especially vulnerable people, and ensure that employees bring to our attention any changes in their own medical conditions.
Periodically assess accident records including Road Traffic Collisions (RTCs) or insurance records, to identify any trends and ensure that serious injuries are appropriately reported