Referrals

Referrals for Settings in Brighton & Hove

Referrals in Brighton & Hove should be made to  Front Door for Families 
Parents should be informed unless there is a significant risk of harm.
Consultation on any issue does not require notification. FDfE should be able to advice depending on the circumstance.
 01273 290400
Any allegation or concern about a member of staff or volunteer must be reported to FDfF, LADO and, depending on the seriousness of the allegation, Ofsted.
The Local Authority Designated Officer (LADO) is responsible for the oversight and management of allegations made against employees. Consequently they should be informed of all allegations that come to an employer’s attention.
The LADO for Brighton and Hove City Council can be contacted via:
Further information is available here:

Referrals for Settings in East Sussex

In line with the EYFS, the Lead Practitioner for Safeguarding is responsible for liaising with the Local Safeguarding Children's Board. The Single Point of Advice (SPoA) provides guidance on concerns about children at Level 3 or 4 (targeted/specialist and child protection services) on the  continuum of need .
Key points for referrals in East Sussex:
  • Submit a Statement of Referral (SOR) through  The Children's Portal 
  • Contact SPoA: • Phone: 01323 464222 (Mon-Thu 8:30am-5pm, Fri 8:30am-4:30pm) • Email:  0–19.SPOA@eastsussex.gov.uk  • Emergency (out of hours): 01273 335906 or 01273 335905
  • DSL should contact SPoA to discuss concerns or report incidents
  • Timing of referrals should reflect perceived risk levels
  • Verbal referrals must be confirmed in writing within 24 hours
Contact the LADO for East Sussex County Council via:
For more information on the LADO's role:
  •  LADO Guide for Organisations and Professionals 
  •  Managing Allegations Guidance 

Referrals for Settings in West Sussex

West Sussex Integrated Front Door
01403 229900 (Mon-Fri 9am - 5pm) 033 022 26664 (Outside working hours)  https://www.westsussexscp.org.uk/professionals/workingtogether/making-a-referral 

Local Authority Agency Summary

Local Authority
Agency Name
Agency Contact Details
LADO Contact Details
Brighton & Hove County Council (BHCC)
Front Door for Families (FDfF)
01273 290400
Tel: 01273 295643
Mobile: 07795 335879
East Sussex Country Council (ESCC)
Single Point of Access (SPoA)
The Children's Portal -  Referral to Children's Services 
01323 464222
West Sussex County Council (WSCC)
Integrated Front Door (IFD)
01403 229900 /Mon-Fri 9am - 5pm)
033 022 26664 (Outside Working Hours)

Record Management

The DSL will telephone the Duty and Assessment Team to notify them of a safeguarding concern and follow instructions on completion of paperwork.
Where concerns relate to an allegation against a member of staff, or volunteer the referral should include the child’s name, address, gender and date of birth together with full details of the complaint or allegation, including witness statements.
All records will be held confidentially but will be shared with other agencies as needed where this assists an ongoing investigation. Records will be held for a reasonable period of time after children or staff members have left the provision in case they are needed for any future investigation.